Developer Relations Manager at Tapjoy in San Francisco, CA

Developer Relations Manager at Tapjoy in San Francisco, California

About Tapjoy:

Tapjoy is the leader in discovery, engagement and monetization services for mobile applications. The company’s turnkey in-app advertising platform helps developers acquire cost-effective, high-value new users, drive engagement within their applications, and create incremental income by providing an ad-funded payment method. The Tapjoy network spans over 9,000 apps and 200 million global consumers on iOS, Android and emerging mobile platforms, delivering more than 1.5 million advertising completions per day to app developers and big brand advertisers.  Tapjoy is headquartered in San Francisco with offices in Silicon Valley, London and Tokyo. Investors include InterWest Capital, North Bridge Venture Partners, D.E. Shaw Ventures, Rho Ventures and J.P. Morgan Asset Management.

Responsibilities:

Tapjoy is a rapidly growing company with strong revenues and solid market share, and is currently seeking an experienced Developer Relations Manager (Account Manager) to work with game developers (publishers) to maximize their revenues, meet their user acquisition needs, and broaden/deepen our relationships.  This individual contributor will be responsible managing and growing our relationships in the mobile space; including popular mobile games and applications on iOS, Android, HTML5, and Windows Mobile.  Essential duties and responsibilities may include, but are not limited to, the following as additional roles and/or focus will be needed as the company and department continues to grow and evolve:

• Manage relationships to hit target revenue and margin economics while ensuring high publisher satisfaction with our services
• Daily account management and support to ensure publisher happiness with products, monetization, distribution, service levels, etc.  Strive to exceed client expectations and objectives
• New business sales to grow and expand our publisher base, bringing in new clients and upselling existing ones
• Maximize overall revenue growth within existing accounts on both publishing and advertising ends
• Contribute strategically to the growth and direction of Tapjoy’s products, strategies and services
• Represent Tapjoy at industry events and conferences
• Accurately forecast account growth; achieve and exceed revenue objectives for accounts
• Stay up-to-date on industry trends, companies, and opportunities
• Execute in a fast-paced, constantly evolving, team environment
• Ad hoc projects depending on needs of Developer Relations team

Qualifications:

• You are constantly striving to learn and grow beyond your job responsibilities - you’re curious, intelligent and ambitious
• You find satisfaction in working closely with partners and helping them achieve their objectives - you’re happy when your clients are happy.  You like providing positive customer service
• You like meeting new clients, finding and building new partnerships, and are constantly looking to grow the accounts you manage in any way, shape or form
• You are comfortable engaging with clients at every level in an organization - from the CEO to your day-to-day contacts
• A record of account management and or sales success for 2-3+ years working in online/offline advertising sales or affiliate marketing
• Successful experience working in Social Media, Mobile/Online Gaming Sites, or Advertising Networks or Platforms
• Experience with performance-based online or mobile advertising is ideal, understanding of basic online advertising models
• A history of meeting and exceeding annual goals managing multi-million dollar accounts
• An undergraduate degree in related field
• Superb organization skills, a proactive nature
• Proficiency with MS Office and can pick up new software/internal tools quickly
• Progressive, consistent work history and excellent references

Perks:

So...why would you want to work for Tapjoy?

The real question is...why wouldn't you?

• We are a small company doing very big things (220M devices on our network and growing)
• We value innate intelligence, the curiosity to learn more, and the ability to solve problems - and we provide a ton of autonomy in which to do this
• The mobile app space is a large opportunity and will continue to grow. We've done well so far and we clearly see where we need to go - and now we need your help to get there